1. What products do you offer?
We offer a curated range of health and wellness products, including skincare essentials, and other health-focused items designed to support your overall well-being.

2. Where do you ship?
We currently offer shipping throughout the United Kingdom. All UK orders qualify for free standard shipping, regardless of the order size.

3. How long does delivery take?
Standard UK delivery typically takes 7-14 business days. Once your order is dispatched, we’ll send you a tracking link so you can monitor its progress.

4. Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the UK.

5. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. Simply click the link to view the real-time status of your delivery.

6. What is your return policy?
If you’re not completely satisfied with your purchase, you may return most items within 14 days of receipt for a full refund or exchange. Products must be unused, unopened, and in their original packaging. For more information, visit our Returns Policy page.

7. How do I initiate a return?
To start a return, contact our customer support team at support@essentiahealth.co.uk with your order number and reason for the return. We’ll guide you through the process and provide a return shipping label if applicable.

8. Do you offer subscription options?
Yes! We offer a convenient subscription service for select products, so you’ll never run out of your wellness essentials. Subscribers enjoy exclusive discounts and the flexibility to adjust, skip, or cancel their deliveries.